Category: Technology Planning

There are some tools educators should not be expected to use without direct instruction and IT managers must plan for these needs when newly hired educators are “on-boarded” and to support educators during major transitions. The IT systems that require direct instruction include: • Procedures and credentials for logging on to all systems that are Read More

The web service for managing repair requests that is web-based are often called “ticketing systems,” because one submits a “help ticket” that summarizes a problem; the ticket is assigned to someone with the skill and network credentials to fix the problem, and notes regarding steps that are taken are added to the ticket. Once the Read More

Fundamentally, computer networks are simple systems. To build a network, one provides a pathway to move data from one node to another (through electrical signals transmitted over wires or radio signals that travel through the air), gives every node a unique address (so the network “knows” where to deliver packets), and then keeps track of Read More

Several years ago, I was asked to gather some “data” regarding “how our school technology is doing.” I was familiar with technology acceptance model, and intended to ground my answers to the inquiry in data collected with a valid and reliable instrument. Turing to the literature, I found there were instruments for measuring Unified Acceptance of Read More

In the previous sections, an oversimplified version of technology decision-making has been presented. Cost (a very important consideration for reasonable decisions) and computing capacity (also important in consideration for ensuring sufficient computing is available) have been identified as the factors relevant to purchase decisions. While cost and capacity may be the dominant factors when deciding Read More

Another common negotiation is between the available capacity and the nature of the information task in the curriculum. In situations in which the complexity of the information task is beyond the capacity of the devices, teachers may reconcile the complexity of the tasks with the capacity of the devices. Consider video editing, which is a Read More

When making purchase decisions, IT professionals must negotiate cost and capacity. In general, devices that have greater capacity are more expensive; this can be seen in comparing the cost and capacity of devices with full operating systems (most expensive and greatest capacity) with Internet-only devices (least expensive and least capacity). There is an inverse relationship Read More