John Seeley Brown (2000) concluded that in the 21st century, the amount of information that humans access is overwhelming. Information is no longer the essential aspect of knowing. The sense we make of information is the essential aspect of knowing. Brown observed, “The forces that shape the background [of human knowledge] are the social forces, always at work, within which and against which individuals configure their identity. These create not only grounds for reception, but grounds for interpretation, judgment, and understanding” (p. 139).
Brown, J. S. (2000). The social life of information. Harvard Business School Press.